Welcome to our insightQ.  If you have been allocated the task of setting-up your organisation. This work-plan will guide you through all the fundamental articles to help you get up and running with each of your modules.  

If time is limited and you would like the mesma Team to support with your set-up, please contact support@mesma.co.uk, we will be happy to discuss our set-up service.   

As administrators your first step will be to create your user accounts. 

Step 1

  • Firstly you will need to login

  • If you want to learn more about the insightQ roles click here 

  • At any point you can amend a profile.  For example, if you want to reallocate your licences you can read our article on Managing your user profiles.

Please note: It's important for you to understand the insightQ password policy and how to reset passwords when users forget them. Therefore please read our password policy.

Step 2

Once you have your users created you can start setting up your modules. Here is a suggested work plan.

Store can be set-up at any point during implementation.  

Following your orientation session your account will be passed to our Software Support Team.  If you have purchased additional administrator training, user training or selected our set-up service the team will be in touch to agree dates.

If you have any questions while you are setting-up, you can contact our Software Support Team via chat.

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