In the event you believe there has been a breach in the security of information please contact us immediately by:

Emailing or sending a message via our online chat. To help us take prompt action could you please provide the following information and tell us:

· What occurred

· Date and time you identified the incident

· Who was involved or affected by the incident

Once received the incident will then be escalated to a Director who will initiate the information security incident process. The incident will be investigated, risk assessed and a report will be written outlining:

· what occurred

· any containment and recovery arrangements,

· why the incident occurred,

· overall response and future controls, and

· follow-up arrangements.

All incidents will be recorded on the Security Breach Register

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